Figo Pet Insurance Review 2026: The 100 Percent Option

Most pet insurance leaves you a coinsurance share: the standard menu runs 70, 80, or 90 percent reimbursement. Figo's distinguishing offer is the tier above that menu, a 100 percent option that turns a covered bill into zero coinsurance once the deductible is met. This review examines what that option costs, what the base policy leaves out, and which owners the structure serves.

Founded in 2013 and underwritten by Independence American Insurance Company, Figo built its service around the Pet Cloud app: quotes, claims, records, and live vet chat in one place. Costco offers member pricing on Figo policies, the closest thing the brand has to a household-name storefront.

Disclosure: We earn a commission when you buy through our links. You pay the same state-filed rate as buying direct, and commissions never change a score. How we collect and score quotes.

Figo's price for our test profiles appears in the score card above, stamped with the collection month; the number updates every quarterly quote run. The lever that matters most here is reimbursement: the 100 percent tier costs more each month than 70, 80, or 90 percent, because you are buying out your own coinsurance share.

Price the tiers against your own risk tolerance. A 90 percent tier keeps the premium lower and leaves you 10 percent of each covered bill; the 100 percent tier buys certainty instead. Costco members should run the member quote against the direct quote before assuming either is cheaper.

The Coverage Map below applies our standardized 14 items to Figo's accident and illness policy. More rows sit at pending here than in our longest-standing reviews: we mark a row only when our knowledge base verifies it, and Figo's row-by-row verification lands with the next quarterly refresh.

Two things are settled: the policy is accident and illness at its core, and exam fees are an add-on rather than included. The pending rows are a promise, not a shrug: each one is confirmed against current policy documents before this page's quarterly refresh, and no row gets a guessed answer in the meantime.

Accident waits across the US market run about 1 to 15 days and illness waits about 14 to 30 days, and Figo's exact day-counts are queued for verification against current state filings. Symptoms during any waiting period count as pre-existing afterward, so verify the dates on your policy documents at checkout.

Figo applies the standard pre-existing exclusion: conditions showing symptoms or diagnosed before enrollment, or during waiting periods, are not covered. Reimbursement follows the standard order: bill minus deductible, times your chosen percentage; at the 100 percent tier that multiplication stops removing anything. Confirm the deductible menu and annual limit options inside your own quote, because we publish those menus only after verifying them.

Claims run through the Pet Cloud app: submit the itemized invoice and track the claim's status inside the app rather than over the phone. The same app carries Figo's live vet chat, which can settle a worry before it becomes an unnecessary clinic visit.

First claims take longer everywhere because the insurer reviews your pet's full vet records. Payout-speed figures for Figo are pending our verification, so we publish none here.

Figo policies are underwritten by Independence American Insurance Company, so the carrier holding the risk is an established insurance company rather than the app brand itself. Figo, founded in 2013, is the retail brand and service layer on top. Carrier details and state availability appear in your policy documents, and the quote flow is the availability check for your zip.

Coinsurance exists to keep premiums down and to share each bill between you and the insurer. Buying it out at the 100 percent tier means every covered dollar past the deductible comes back, which is exactly what owners who hate claim-time math want. The mechanism cuts both ways: you pay for that certainty every month whether or not a claim arrives. Run the quote at 90 and at 100 percent, take the monthly difference, and decide whether zero coinsurance is worth that standing charge for your pet.

• ›Lemonade prices lowest of our 11 in most quote runs and pays simple app claims in minutes.
• ›Trupanion drops the levers entirely: unlimited benefit and 90 percent on every policy, at the highest price on our list.
• ›Embrace rewards claim-free years with its Healthy Pet Deductible, which drops $50 each year you do not claim.

You can cancel Figo at any time, and state free-look rules give a full-refund window shortly after purchase. Line up the replacement policy before you cancel: a coverage gap restarts waiting periods, and anything showing symptoms during the gap becomes pre-existing with the next insurer. The safe sequence is in our guide to switching pet insurance without coverage gaps.